FAQs

1. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments.

2. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Domestic shipping usually takes 5–10 business days, while international shipping may take 10–20 business days. Please note that delivery times may vary depending on your location and customs processing.

3. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use it to monitor your shipment on the carrier’s website.

4. Do you ship internationally?
Yes, we ship to most countries. Shipping times and costs may vary depending on the destination.

5. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. After this period, we may not be able to make changes due to order processing.

6. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received. Return shipping costs may apply.

7. How do I return an item?
To initiate a return, please contact our support team at [your email] with your order number. We’ll provide instructions for returning your item.

8. What if my item is damaged or incorrect?
If your order arrives damaged or incorrect, please contact us immediately at [your email] with photos of the item. We’ll work quickly to resolve the issue with a replacement or refund.

9. Do you offer exchanges?
Yes! If you would like to exchange an item, contact our support team for guidance. Exchanges are subject to product availability.

10. How can I contact customer support?
You can reach us via email at [your email] or through our contact form on the website. We typically respond within 24–48 hours.